Customer Satisfaction Survey:
At STAT Medical Devices, we are constantly searching for ways to improve our product line and our services and your feedback is an important part of this process. Complete the Customer Satisfaction Survey below and let us know how we're doing.
1. Are you an end-user or a distributor?
2. How long have you been doing business with SMD?
3. Overall company satisfaction rating:
4. Overall satisfaction with our product line:
5. Lancets (product satisfaction):
6. Clinical safety lancets (product satisfaction):
7. Lancing devices (product satisfaction):
8. Product quality:
9. Product pricing:
10. Product packaging:
11. Shipping/fulfillment:
12. Customer service:
13. Accounting/billing:
14. How do you rate our Web site:
15. What products would you like to see added to our line?
16. What other glucose blood sampling devices do you carry?
17. Do you carry any infant heel blood sampling devices?
18. SMD is a leader in developing new products.
19. Rank the order of importance (1 being most important):
20. Do you currently do product private labeling?
21. Are you interested in doing product private labeling?
22. SMD is prompt at dealing with customer complaints.
23. SMD employees are well trained.
24. SMD listens to its customers.
Thank you for taking part in our online survey!
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